Let me know how saving hundreds of dollars while losing thousands of dollars works out for you. If it is as we have been led to suspect - let me NOW take this opportunity to: 'THANK YOU', for most of our past with you, but ALMOST CERTAINLY VERY FEW VISITS in the future. Those folks are great, but not so much for those folks above them!!!!! We will be coming out there this Sunday to check out the Diamond Lounge, and possibly other areas changes. So: 'Thank you!' As a note to you my poor ratings about employees is aimed at MANAGEMENT, not those that I interact with on the floor or in other areas. So we perceive that you want and / or need to improve your bottom line, and if you can do that by eliminating several hundred dollars a year in drinks AND comp Discount Use - WHILE missing out on upwards of $30,000.00 of my wife's and my play (MANY PEOPLE WE HAVE TALKED TO FEEL THE SAME) - then 'MORE POWER TO YOU!' We will now start going to Las Vegas 3 or 4 more times a year (we already go that many times or more) USING THE MONIES THAT WE USE TO USE AT THE AK-CHIN. You then discontinued Rusty Nails again, but I found another Drink (Southern Irelands) and continued to come out there at least once, and sometimes twice a week - costing us approximately $20,000.00 to $25,000.00 a year - NOT TO MENTION WHAT WE WON AND THEN PLAYED BACK on top of that MOST OF THE TIME. We started going there in the mid-90's, and took a substantial period of time off of going there when the Diamond Lounge changed its Drink Policies a few years back, but when I received a call from the Manager telling me that my drink (Rusty Nails) would be offered again - we started coming out there again. I do NOT like your new Drink policy, NOR do I appreciate that I can't use my Total Rewards Points AND STILL be able to take advantage of the Cards Discounts in the Buffet, and probably other places that I have NOT learned about YET!!! However, in a way you have done me a 'BIG FAVOR'! Even though you have created a very nice 'PLAY GROUND', we will NOT be coming out there nearly as often as we have for the past few years.

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